- #J SUPRANTO STATISTIK TEORI DAN APLIKASI FOR FREE#
- #J SUPRANTO STATISTIK TEORI DAN APLIKASI SOFTWARE#
It means that there were influenced quality of service to the satisfaction of the patient, because 0,000 <0.05 it means the value of regression is feasible or correct. Hypothesis test figures obtained significance of 0.000. The coefficient of determination shows the influence of variable X to variable Y is strong. Based on the calculation of correlation coefficients obtained results sig (2-tailed) of 0.058 means that the relationships between the two variables are low. Used simple linear regression analysis concluded that service quality effect on patient satisfaction, it can be seen from the results of the regression equation with the result Y = 4,421+ 0,589XX, value indicates that the X or the service quality effect on customer satisfaction by 0.589 or 58.9%. The method analysis was quantitative analysis used validity test, reliability test, simple linear regression analysis, the correlation coefficient, coefficient of determination, and hypothesis testing. There were methods of sampling used the technique Accidentals also. The samples in this research are 44 respondents. Matematika Terapan untuk Bisnis dan Ekonomi (Edisi 2). Pengantar Ilmu Ekonomi (Mikroekonomi & Makroekonomi) (Edisi 4) Prathama Rahardja. Pengantar Metode Statistik (Jilid 1) (Koran) Anto Dajan. This research was conducted to analyze the effect of service quality to satisfaction of patients treated at the healthy center in Desa Pasir utama. Statistik: Teori dan Aplikasi (Jilid 1) (Edisi 7) J. Ir.M.Iqbal Hasan,Pokok-Pokok Materi Statistik (Jakarta:Bumi Aksara,1998),hlm.3 J. Yogyakarta: Fakultas Ekonomi Universitas Indonesia, 2003.Service Quality and Patient Satisfaction Abstract Supranto, Statistik Teori dan Aplikasi (Jakarta: Erlangga, 2000), hlm. Zulian Yamit, Manajemen Produksi dan Operasi, Edisi Kedua, Cetakan Pertama. Winston, Operation Research Applications and Algorithms, 4th Ed., 2004. Kakiay, Dasar Teori Antrian Untuk Kehidupan Nyata., Edisi Ke-1. Stevenson, William J., Operation Management: 7th Ed. Johanes Supranto, Statistik: Teori dan Aplikasi, Edisi ke-6, Jilid 1.
#J SUPRANTO STATISTIK TEORI DAN APLIKASI FOR FREE#
Download our download statistik j supranto ebook eBooks for free and learn more about download statistik j supranto ebook. Heizer, Jay and Render, Barry, Operation Management. Statistik Teori Dan Aplikasi Ebook Reader. Grafik dari Tabel Frekuensi Frekuensi Relatif dan Kumulatif.
New Jersey: Prentice Hall, Inc., 2001.įandy Tjiptono, Manajemen Jasa.Edisi Ke-1, Cetakan ke-3. Statistik: Teori & Aplikasi, edisi 6, jilid 1. New Jersey: McGraw-Hill Inc., 2004.Įverett E, Adam and Ebert, Ronald J., Production and Operation Management. Publisher: Ladang Kata, MPI UIN Sunan Kalijaga dan Pustaka An Nur STIQ An Nur Yogyakarta. et al., Operation Management for Competitive Advantaged, 10th Ed. STATISTIK ITU MUDAH, Menggunakan SPSS Sebagai Alat Bantu Statistik. Bogor: Ghalia Indonesia, 2007.Ĭhase, Richard B. This is due to the queue remains occur only upon arrival at a particular customer accumulates.Īritonang R., Lerbin R., Riset Pemasaran: Teori dan Praktik. The percentage of total issues in the company does not fully describe the queue at organization. Customer waiting time is much less than 30 minutes. And from the results obtained by processing server utilization 6% and 54% probability of unemployment system. From the measurement results obtained that the average customer arrival (truck) is 3 trucks/hour so that the average service for a truck 13 minutes.
#J SUPRANTO STATISTIK TEORI DAN APLIKASI SOFTWARE#
Data processing is done with using OM EXCEL software to calculate the amount of time in the queue. Sample data retrieval is done by measuring the customer arrival and service time that occurred for three days. Statistik Teori dan Aplikasi, Cetakan Kedua. Penerbit Jakarta : Erlangga Tahun 1986 Jumlah. Bachelors Thesis Baltic Film and Media School Public Relations Tallinn University.
The analysis of queuing time has done for the process of loading and unloading as well as clarify why the biggest cause of problems occurred in the queue (45% of the total issues arising for the service) on company which is engaged in the business of providing warehouse.Currently, the queue model used is Multichannel Single Phase models where there are 10 lines for the loading process, assisted by 12 people for forklifts and 2 people to the process of checking in and out of the goods with the time standards set by the company is 30 minutes. Statistik induktif.pdf - Pengantar probabilita dan statistik induktif, jilid 2 / oleh J.
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